Changelog

New features, improvements, and fixes. See what’s new in FixDesk.

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v1.11.0February 7, 2026

Pricing & Billing

Transparent pricing for personal and business users, with a dedicated billing management experience in Settings.

  • NewPricing section on the landing page with Personal/Business toggle
  • NewDedicated /pricing page with full feature comparison table and FAQ
  • NewPersonal plans: Free and Personal Pro (₦7,500/mo)
  • NewBusiness plans: Starter (₦44,500/mo), Business (₦119,500/mo), Enterprise (custom)
  • NewBilling & Plan tab in Settings (admin-only) with current plan, seat usage, and plan switching
  • NewBilling information management with email and payment method placeholders
  • NewBilling history section (ready for backend integration)
  • ImprovedFooter pricing link now routes to dedicated /pricing page
v1.10.0February 7, 2026

Integrations Hub

Connect FixDesk with your favorite tools. Manage Slack, Teams, Jira, GitHub, and more from a dedicated Integrations page.

  • NewDedicated Integrations page accessible from profile dropdown
  • NewSupport for 9 integrations: Slack, Microsoft Teams, Jira, Asana, Trello, GitHub, GitLab, Zapier, and Custom Webhooks
  • NewConnect/Disconnect flow with service-specific configuration fields
  • NewPer-integration event sync configuration (tickets, tasks, mentions)
  • NewActive integrations summary banner on Integrations page
  • ImprovedCustom department management (no more hardcoded defaults)
  • ImprovedBulk upload departments via CSV
v1.9.0February 7, 2026

Browser Notifications

Stay informed with desktop notifications even when FixDesk is in the background.

  • NewBrowser notification support via Notification API
  • NewPermission request flow in Settings > Notifications
  • NewAuto-trigger notifications for @mentions when tab is unfocused
  • ImprovedNotification toggle shows permission status (granted, blocked, unsupported)
  • ImprovedClick browser notification to jump to relevant ticket/task
v1.8.0February 6, 2026

Bulk Invite & Multi-Assign Tasks

Onboard entire teams at once with CSV bulk upload, and assign tasks to multiple staff members.

  • NewBulk invite via CSV upload on Dashboard and Team pages
  • NewCSV validation with error reporting and preview table before sending
  • NewMulti-assign tasks to multiple staff members with checkbox selection
  • NewEdit task modal to update title, description, priority, due date, and assignees
  • NewTask creator and assignee name resolution from team members
  • ImprovedSingle/Bulk invite tabs in invite modal
  • ImprovedAssignee list shows initials, name, and department
v1.7.0February 5, 2026

Real API Integration & Role-Based Access

Connected frontend to Django REST backend with proper authentication and role-based permissions.

  • NewFull API integration replacing mock/localStorage data for tickets and tasks
  • NewRole-based access control: Admin, Team Lead, Staff permissions
  • NewJWT authentication with token refresh
  • NewOTP email verification (5-digit code) for signup
  • NewOrganization field sent with ticket and task creation
  • FixedCORS configuration for local development (localhost:3000 to localhost:8000)
  • FixedDuplicate key error in chat modal AnimatePresence
  • FixedControlled/uncontrolled date input warning in task creation
v1.6.0January 30, 2025

@Mentions & Team Collaboration

Tag team members in discussions to get their attention with @mentions, complete with notifications.

  • New@mention team members in ticket and task discussions using @
  • NewAutocomplete dropdown shows team members when typing @
  • NewKeyboard navigation (arrows, Enter, Escape) for mention selection
  • NewMentions trigger notifications for tagged users
  • NewClickable mentions link to team member profiles
  • ImprovedMentions appear highlighted in chat messages
  • ImprovedNotifications page includes mention alerts
v1.5.0January 30, 2025

Interactive Discussions & Dev Tools

Real-time chat for tickets and tasks, task priorities, and improved navigation for logged-in users.

  • NewInteractive chat modal for tickets with IT Support communication
  • NewInteractive chat modal for tasks with team member discussions
  • NewActivity timeline showing comments and status changes with timestamps
  • NewTask priority system (high, medium, low) matching ticket priorities
  • NewIT Support and Admin can reopen resolved tickets from chat
  • ImprovedNavbar shows Dashboard button when logged in instead of Sign In
  • ImprovedStatus changes tracked with detailed timestamps
  • ImprovedTask creators and assignees can update status in chat
v1.4.0January 29, 2025

Search, Notifications & Analytics

Find anything instantly, stay informed with notifications, and track performance with analytics.

  • NewGlobal search across tickets, tasks, and team members
  • NewNotifications page with activity feed for assignments and updates
  • NewReports & Analytics dashboard with performance metrics
  • NewTicket resolution rate and task completion tracking
  • NewTeam performance table with individual stats (admin)
  • NewSearch and notification icons in header navigation
  • ImprovedFilter notifications by all or unread
  • ImprovedMark notifications as read individually or all at once
v1.3.0January 29, 2025

Settings, Profiles & Detail Views

Full detail pages for tickets and tasks, plus comprehensive settings and profile management.

  • NewTicket detail page with full info, comments, and status updates
  • NewTask detail page with linked tickets and due date tracking
  • NewSettings page with company settings, notifications, and department management
  • NewProfile page to edit info, change password, and view assigned items
  • NewCreate ticket modal from dashboard and tickets page
  • NewCreate task modal from dashboard and tasks page
  • NewInvite member modal from dashboard and team page
  • ImprovedEnhanced team page with pending invites and role management
  • ImprovedDashboard now shows real-time data from your workspace
  • ImprovedNavigation links to ticket/task details from all tables
v1.2.0January 20, 2025

Task Management

Turn tickets into actionable tasks with our new task management feature.

  • NewCreate tasks directly from tickets
  • NewTask statuses: To Do, In Progress, Blocked, Done
  • NewAssign tasks to team members
  • NewDue date tracking with overdue notifications
  • NewTask comments and activity log
  • ImprovedDashboard now shows tasks alongside tickets
v1.1.0January 5, 2025

Team Invitations & Departments

Better team management with email invitations and department organization.

  • NewInvite team members via email
  • NewAccept invite flow with automatic account setup
  • NewDepartment field for users
  • ImprovedRedesigned onboarding flow
  • FixedEmail verification reliability improvements
v1.0.2December 18, 2024

Bug Fixes & Polish

Various fixes and improvements based on early user feedback.

  • FixedTicket status not updating in real-time
  • FixedMobile navigation menu closing unexpectedly
  • ImprovedFaster page load times
  • ImprovedBetter error messages throughout the app
v1.0.1December 10, 2024

Notification Improvements

Enhanced notification system with email support.

  • NewEmail notifications for ticket assignments
  • NewIn-app notification center
  • ImprovedNotification preferences in settings
  • FixedDuplicate notifications on quick updates
v1.0.0December 1, 2024

Initial Release

FixDesk launches with core ticket management functionality.

  • NewWorkspace creation and management
  • NewTicket creation with categories and priorities
  • NewTeam member management with Admin/Staff roles
  • NewTicket assignment and status tracking
  • NewComments and updates on tickets
  • NewDashboard with ticket overview
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